Operations skills
5 free operations skills — organize & run. Remix any into your workspace or run it over MCP.
NPS Response HandlerHandles an incoming NPS response by branching on the score — promoter, passive, or detractor — and drafting the right reply plus the next step (advocacy ask, check-in, or save play). Use when an NPS response arrives or the user asks to "handle this NPS", "respond to this survey score", "what do I do with this detractor/promoter".
Works with
gtmoperations2
Lifecycle Stage Stagnation ScannerFinds contacts stuck in a lifecycle stage past its SLA, clusters them by likely stall reason, and drafts an unblock play per cluster. Use when the user asks to "find stuck contacts", "who's stalled in lifecycle", "scan for lifecycle stagnation", "which leads are aging past SLA".
Works with
gtmoperations
Weekly Pipeline DigestGenerates a weekly pipeline digest from HubSpot deals — what moved, what stalled, and the top deals to push this week — formatted for email or a Monday standup. Use when the user asks for a "pipeline digest", "Monday pipeline brief", "what changed in pipeline this week", or sets up a recurring weekly pipeline summary.
Works with
gtmoperations1
Customer Follow Up TrackerSurfaces the contacts and customers who need a follow-up today by scanning HubSpot for overdue tasks, gone-quiet relationships, and post-meeting threads with no next step. Use when the user asks "who needs follow-up today", "what am I forgetting to follow up on", "show me dropped balls", or runs a daily follow-up check.
Works with
gtmoperations
Lead Triage Form FillTriages a new inbound lead (form submission) by enriching it, scoring it against the ICP, recommending an owner/route, and drafting a first-touch reply. Use when a form is submitted or the user asks to "triage this lead", "score and route this inbound", "is this lead worth working", "draft a reply to this inbound".
Works with
gtmoperations